Get in touch
Find answers to your most frequently asked questions on our FAQs page.
If you want to submit a complaint or provide feedback about the EBT Card, you can:
Call Services Australia on 132 850 or your regular payment line between 8.00am and 5.00pm Nationwide – Monday to Friday.
Visit a Services Australia service centre.
Write to Indue’s Customer Service Centre by sending your letter to:
Complaints
EBT Card
PO BOX 5389
WEST END, QLD 4101
View a copy of Indue’s complaints handling and dispute resolution process.
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